Automation is evolving. Intelligent Automation (IA) is the automation of business processes augmented with analytics and decisions based on Artificial Intelligence. IA is a big leap from traditional automation that relies on stringent instructions and structured data inputs. IA assists with every step of the automation cycle and improves through learning over time. IA is expected to learn and perform like humans and even outperform them.
From automating repetitive tasks to performing cognitive functions, IA combines process expertise, intelligent process mapping tools, machine learning and cognitive systems to help enterprises identify automation opportunities that were previously unseen. Users can skim through data at enormous speed and draw deeper inferences. IA allows organizations strike the right balance between human and digital workforce.